© 2007 FullerTan, All Rights Reserved
Q: WHY SHOULD I USE A TANNING LOTION?

   A: For more reasons than you would expect!  To encourage and maintain skin health by:
           *Counteracting the drying effects of tanning
           *Replenishing the vitamins in your skin needs anyway to reduce or eliminate oxidative               
             damage by environmental pollutants
           *Taking advantage of the time when, during tanning, your pores open up and can absorb      
              and retain moisture and vitamins better than any other time.
           *To prepare the skin to tan better and DOUBLE your results, saving money and time spent on     
             tanning sessions.
           *To dramatically extend the life of your tan.

Q: WHAT IS THE DIFFERENCE BETWEEN YOUR LOTIONS AND THE ONES I SEE AT THE STORE FOR $10?

   A: Ingredients, quality, and, most importantly, results.  The higher price reflects the amount of
   research and technology that has gone into developing a professional tanning lotion, as well as     
    what¹s inside.  A store-bought accelerator is like your basic moisturizer without the stuff that               
    damages acrylic.  Our lotions are bioengineered with state of the art ingredients that not only          
    produce a darker tan but replace the vitamins your skin needs anyway to reduce oxidative            
    damage from environmental pollutants.

Q: WHY ARE YOUR LOTIONS SO EXPENSIVE?

   A: Because they are expensive to make.  The antioxidant ingredients that they contain in
   considerable amounts are the most expensive to manufacture, but they make a huge                      
    difference and are worth the results.  Keep in mind that you¹ll be saving money on tanning by         
    using a professional lotion because you will get twice as much out of each session and retain           
    the color you get longer.

Q: DO I NEED TO USE A SUNSCREEN?

   A: Yes, when exposing certain parts that lack protective melanin because they aren¹t normally
   exposed to light, including bikini line, chest, butt, underarms, etc.  If you want these parts to tan,     
    you should use an SPF 8, 10, or 15 so melanin develops slowly in these areas and continues in           
    others.  Eventually, melanin production on those areas will catch up to the rest of the body for         
    an even, overall tan.  You should also consider protecting parts that can¹t produce melanin for       
    protection and are easily damaged during  exposure, such as lips and ears.  For lips, use a lip           
    balm containing sunscreen like California Tan Heliotherapy Lip SPF 25.

Q: WHAT IS A TINGLE?

   A: It's a special kind of formula in an accelerating lotion that stimulates the blood capillaries and
   causes them to expand and rise to the surface of the skin.  This gives your skin an immediate red      
    flush, often in some places more than others, and causes a tingling sensation, hence the name        
    tingle.  This redness is only temporary, and can be somewhat uncomfortable, but gives you               
    better results than a non-tingle.

Q: WHY DON'T MY LEGS SEEM TO TAN?

   A: They say that the farther away from your heart a part of your body is, the harder it is to tan.          
    That would make sense, since your legs and especially your feet are the hardest to tan.  The             
    reason why is that most people have at least some cholesterol build up along artery walls, and it     
    makes it much more difficult for blood (and therefore oxygen) to flow to the extremities.  Oxygen     
    that comes from the outside, too, assists the tanning process. So wearing pants, especially tight        
    pants, and shoes that cover the legs or feet completely, may be causing enough oxygen
   deprivation to hinder the tanning process.  Your skin may be so badly oxygen deprived in these       
    areas from being fully covered that any moments it has to absorb oxygen from the air are going      
    to be used for basic maintenance of the skin's condition, and then to support the tanning                
    process.

Q: WHY WON'T MY FACE TAN?

   A: The skin on your face is thinner and has less capacity for melanin production.  Facial                      
    accelerators are a must, even for those who don't have difficulty tanning their face, because of      
    their moisturizing, anti-aging, wrinkle reducing, and firming functions.  Regular accelerators don¹t     
    address facial tanning needs specifically, and they may contain ingredients not suitable for             
    sensitive facial skin.  An alternative option for tanning your face is to use a facial self tanner or          
    bronzing powder.  The latest self tanners and bronzers give incredibly natural results, and are            
    virtually undetectable next to a real tan.  California Tan Suddenly Sun bronzing powder is one         
    we carry.

Q: WHAT CAN I DO IF I DON'T WANT TO TAN MY FACE?

   A: You should use a sunscreen, but it needs to be a full-spectrum or broad-spectrum type to filter     
    out the UVA.  A towel over your face is only as effective as an SPF 8, so you may want to invest in     
    our SPF 20 lotion for more or full protection.

Q: HOW CAN I AVOID GETTING WHITE LINES ON MY SIDES?

   A: In the Orion beds, it may be necessary to re-position yourself during your session by turning on
   your sides.  The Orbit beds are designed with 360 degree coverage, so white lines are usually
   eliminated, and the client may want to upgrade instead.  Still, the undisputed best way to              
    achieve total coverage is the Stand-up bed, where you can get underarms, pressure points,            
    and everything else without worrying about how you position yourself.

Q: WHY DOES IT SEEM LIKE I¹M NOT GETTING DARKER ANYMORE?

   A: You've probably reached your tanning plateau, and changing your lotion should make a big     
    difference.  If you¹ve been using a non-tingle, it¹s best to move to a low tingle at this point.  Also,      
    you may be spacing your sessions too far apart to build color and instead are just maintaining a     
    certain level.  Another thing to consider is your skin care routine.
           *Is your skin as clean as possible when you tan?
           *Do you use a moisturizer after each sessions and after showering?
           *Do you exfoliate regularly?
   There is a limit, however, to how dark your skin can get.  Some people are able to get darker            
    than others, so make sure your expectations are reasonable with your ethnicity and skin type.

Q: HOW OFTEN DO I NEED TO COME TO MAINTAIN THE COLOR I HAVE?

   A: On average, one session a week on the Orbit or 2-3 sessions in the Orion is all it takes.  Either          
    way will cost about the same, so it¹s just a matter of how much time you want to spend.

Q: CAN I GO LONGER THAN THE MAX?

   A: No, because you don¹t need to.  Our beds are designed to give you optimal results in less             
    time, and our quickest bed, the Orbit, actually gives you the darkest results.  A 15-minute session      
    in our low bed alone, the Orion, will give you about twice the results of most 20- and 30-minute        
    beds.  All tanning units, regardless of timer interval or lamp type, must be built to conform to FDA      
    requirements, which include setting the maximum time interval to the longest a person may tan      
    in a 24-hour period.  You may have been able to exceed the maximum time elsewhere by               
    doing 2 sessions back-to-back, but it's actually against the law for a tanning salon to allow               
    someone to do that.  Also, the only way you could have done so without inducing overexposure     
    or sunburn would be with bulbs that are way past their lifespan.  We always change our bulbs        
    before schedule, and you can be assured that you¹re always getting the best color.

Q: CAN I GO THE FULL TIME?  I DON'T CARE IF I BURN.

   A: First and foremost, the golden rule of tanning is NEVER BURN.  You may not be aware of the           
    consequences of allowing your skin to burn.  Sunburn is the biggest risk factor for skin                           
    cancer-ONE instance of sunburn increases your risk by 50%!  Sunburns do not "fade into tans,"           
    but rather, a sunburn is an injury on top of a tan.  You may not care if you burn, but we do.
   (If a customer's skin type or base tan is not dark enough to protect itself from burning, then no,          
    we will not, under any circumstances, allow them to burn intentionally, for any session length           
    during which a burn is likely to occur.  We consider the health of your skin more important than       
    our business.  You may be used to the "no questions asked" manner in which other salons allow         
    customers to choose their own tanning times, but that's not our policy.  We would rather take          
    the time to educate our clients, help them understand why we don't allow our clients to burn,         
    and go from there.

Q: HOW LONG WILL IT TAKE BEFORE I SEE RESULTS?

   A: After each sessions, it will take between 5 and 24 hours before you can see the full amount of       
    color achieved during your session.  The redness that sometimes appears immediately after               
    tanning is not an indicator of how much color you got or a reason to be alarmed.  Often, rather,     
    it is the immediate coloration from the warmth radiated by the unit itself, not the UV.  This is               
    always the case when using a tingle lotion.  As far as obtaining a tan initially, customers must            
    realize that tanning is not an immediate process.  Sunburn, on the other hand, is                                 
    immediate.  After just one session, you shouldn't expect to see a difference.  The worst way to try      
    to get a tan is multiple sessions too quickly with too long of an exposure time.  As in the sun,               
    obtaining a tan indoors is a developmental process that involves gradually building pigment           
    within the structure of the skin.  With that said, you can expect to see a difference in color after       
    3-4 sessions in the Orion or 2 sessions in the orbit, when exposure schedules are followed correctly.

Q: IS IT OKAY TO TAN EVERY DAY?

   A: It is recommended by the FDA that sessions are spaced 48 hours apart, but you are allowed         
    to tan consecutive days if you want to.  The only time we strongly advise against tanning on            
    consecutive days is when you are still red or pink from the day before.  Any time you develop           
    redness or burn, you should wait for your skin to recover before tanning again.  And then, when       
    you do, take your time down to avoid burning again.

Q: IS IT OKAY TO TAN AFTER I'VE SPENT ALL DAY AT THE BEACH?

   A: If you didn't use a sun block, then you shouldn't tan.  One session in a bed alone is all your skin
   needs or can handle in one day, and it can take between 8 and 24 hours after exposure before     
    your skin's full pigmentation is visible.  You may have already sunburned, and you won¹t know         
    for sure until tomorrow.

Q: WILL IT AFFECT MY TAN TO TAKE A SHOWER/SHAVE?

   A: Showering or shaving anytime within a 5 hour span of time following a tanning session will.            
    The tanning process is still taking place during this time, and showering washes away                          
    moisture-sealing sebum and lotion that are still aiding in the process.  It's best to wait at least an       
    hour before showering if possible.  If you usually need to shower immediately after you tan, an         
    option would be to use a shower get that restores the skin to it's optimal tanning condition, like        
    California Tan Summer Sunbathe.  Showering or shaving as normal won't noticeably fade a tan,      
    but frequent or prolonged showers can reduce the life of a tan.

Q: IS TANNING INDOORS SAFER THAN TANNING IN THE SUN?

   A: I wouldn't say that it's safer, but it's definitely smarter.  Tanning indoors has the element of              
    control that you never have outdoors.  Here, the UVA and UVB emissions are set and maintained     
    at a percentage optimal for tanning and minimal for burning.  Since the greatest risk factor for         
    skin cancer is sunburn, it's important to avoid it at all costs.  There's no way to do that outdoors         
    while trying to achieve a tan.  A second advantage of indoor tanning over outdoor is the short        
    exposure time.  You only need 10-15 minutes or less as opposed to spending hours a day in the        
    sun with a low SPF.  Exposure to UV rays is what wears down skin over time and encourages               
    wrinkles, so less time for the same amount of color is always better.

Q: A 10 OR 15 MINUTE SESSION IN A BED IS EQUIVALENT TO HOW MANY HOURS IN THE NATURAL SUN?

   A: There is no formula for relating indoor tanning times to outdoor tanning times because the sun's
   strength and spectral (UVA/UVB) output varies with time of day, time of year, latitude, elevation,      
    cloud cover, pollution and reflection.  You should mention, however, that the sun's average UVB      
    output on a summer day in California is 80%, compared to 2-4% in the beds.

Q: IS IT OKAY TO KEEP MY CONTACT LENSES IN WHILE TANNING?

   A: Yes.  When you keep your eyes closed and wear the goggles we provide, UV light is blocked        
    from penetrating the eye or lens.  Some people, however, may experience a temporary dryness      
    due to the heat or fan, which may make the lens uncomfortable.  Just as you should moisturize       
    the skin after tanning, contact lens wearers may also want to use eye drops as recommended         
    by his/her optometrist.

Q: IS IT OKAY TO TAN DURING PREGNANCY?

   A: There is no current scientific and/or biological reason why a pregnant woman can or cannot       
    tan indoors.  Keep in mind these facts:
   *  In a standard bed, UV light travels only 2 millimeters deep, about the thickness of a piece of
   cardboard.
   *  UV light waves cannot, in any case, penetrate so deeply into the skin that they affect even          
    the body's tissues, so there's no possibility that they could affect    the fetus.  There is some
   speculation, however, on the heat aspect of tanning.  Medical professionals do not know how        
    or if pregnancy may be affected by the heat created from the electrical components in                  
    tanning equipment.  Some research on hot tub and sauna usage suggests that prolonged               
    exposure to these high-heat environments could lead to birth defects, but remember that                
    tanning units do not produce as much heat as saunas and hot tubs do.  Moreover, the most            
    time you'd spend in our beds in a day is 10 or 15 minutes which, given the beds' advanced              
    cooling systems and lamp technology, is rarely enough to break a sweat.  A last consideration
   involves the chance a woman in advanced pregnancy would be cramped or uncomfortable        
    in a tanning bed. In general, it can be difficult for pregnant women to use smaller or                          
    average-sized tanning units.  Fortunately, all of our beds are wide enough and have adequate
   vertical clearance, even for women close to delivery.  Aside from the cosmetic reason for                  
    tanning during pregnancy, some medical professionals believe that the production of vitamin D      
    caused by UV exposure may be beneficial to both the mother and the fetus.



Q: WHY DO I GET THIS ODOR ON MY SKIN AFTER TANNING?

   A: Dermatologists say this is a chemical reaction your body undergoes when exposed to UV light.     
    This is normal and occurs whether you¹ve been tanning outside or inside.  A shower will remove        
    the odor, but many accelerators are designed to combat it as well  (Look for ordenone on the         
    list of ingredients- that's what combats after tan odor).

Q: WHAT ARE THE WHITE SPOTS ON MY SKIN THAT DON'T TAN?

   A: There are several possibilities: The cause is most often a condition called Tinea Versicolor, more      
    commonly called sun spots, that affects tanners.  It is caused by a microscopic fungus from the        
    scalp that falls into shoulders, arms, etc. and leaves bleached areas on the skin, which can
   spread.  We carry a treatment for this specifically (Wipe Out by Body Drench), and you should        
    protect those areas that are affected from further UV exposure until they have begun                        
    developing melanin again.  A second, less common, cause is genetic determination, where the       
    melanocytes in a certain area may simply not be capable of producing as much melanin as          
    the rest of the skin. For white patches that appear on the shoulder blades and just above the          
    buttocks, the cause may be the pressure from the body as it weighs down on the acrylic.  This          
    pressure inhibits the flow of blood through that area of the skin, thereby cutting off the supply of      
    oxygen that is essential to the tanning process.  Suggest using the standup bed to remedy the
   problem. Certain medications, some very common, may also react unfavorably upon exposure       
    to UV light.  Birth control pills, for some people, cause blotches and uneven pigmentation of the       
    skin.

Q: WHY DOES MY SKIN ITCH FROM TANNING INDOORS?

   A: Itching and/or rashes may be linked to several unrelated causes, that is why we need to              
    obtain background information and tanning history from the customer.  There is the occasional        
    person who uses a tingle lotion without knowing what it is.  This is the easiest to rule out and the        
    easiest to fix, so question it first.  Some people are naturally photosensitive, and may be more           
    sensitive to UVA than UVB and visa versa.  For these people, itching usually occurs all over or in         
    various places that both do and do not touch the acrylic.  If the person only experiences this           
    itchiness while tanning indoors or only in our beds, the may be sensitive to high amounts of UVA.       
    People with naturally dry or very dry skin may experience itchiness when they fail to use an
   accelerator before tanning and/or an adequate moisturizing regimen, especially in dry winter         
    months.  The drying effect of tanning can aggravate skin that's already dry and may cause             
    itchiness all over or in places that are the driest.  Usually, skin that doesn¹t touch the acrylic is the     
    driest because it perspires the least.  Some people are susceptible to heat rashes, a cause totally     
    unrelated to UV light.  These people usually experience rashes or itching in areas that touch the       
    acrylic.  If prone to heat rashes outdoors as well as indoors, itching may occur all over.  Certain        
    chemicals or ingredients found in cosmetics, lotions, shampoos, shaving gel, etc. may cause             
    itching as well.  Rashes caused by such products generally occur in localized areas on which the
   products were applied.  In these cases, the customer should be advised to tan with the skin as         
    clean as possible and discontinue use of a suspected product.  If the problem persists, the                
    person should discontinue UV exposure until the condition subsides or see a physician. Photo            
    sensitizers in certain medications, skin care products, and even a person's diet may cause rashes     
    or itchiness.  Show the customer a list of photo sensitizers to determine whether he or she is using       
    or taking something on the list.